Knowledge Base

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Setting Policies

• Creating Library Policies Governing PC Use

Error Codes

• Error 10513 from Module CheckLastLogin
• Error 105321 from Module PickUpMessageLoad
• Error 10535761 from Module Checkiii
• Error 10552 from Module CheckLastLogin
• Error 10552 from Module CheckLastLogin using Generic Database
• Error 10552 from Module GetComputers
• Error 10552 from Module LoginOk
• Error 10562 from Module BootUpStatus
• Error 10562 from Module StartingHour
• Error 10570 from Module Timelog
• Error 10575 from Module CheckLastLogin
• Error 10575 from Module CopyFast
• Error 10575 from Module LoginOk
• Error 10575 from Module LogOut
• Error 10575 from Module UpdatePatronRecord
• Error 10576 from Module CopyFast
• Error: 16 Bit Windows Subsystem
• Error: Cannot find machine.dba
• Error: Invalid System Path. Please Check Files Tab
• Error: Unable to access printer information.

How to

• Creating a Shared Folder
• Creating a Local Hold Printer
• Disconnecting a workstation from CybraryN(tm) Server
• Generating a CheckIt Log File
• Setting up Groups in CybraryN(tm) software
• Internet Explorer Security
• Installing CybraryN(tm) Server as a Service
• Locating downloaded files
• How to use LogChopper
• Silent Installation
• Slow Start
• Troubleshooting: Windows Firewall
• Watchdog Utility
• Windows Permissions

Troubleshooting

• Patrons are not being charged for multiple print copies
• Floating Clock remains and Login box never re-appears
• CybraryN(tm) software does not cover the entire screen
• Login button is grayed out
• Logout button is displayed when no user is logged in
• CybraryN is not closing all applications upon logout
• Patrons receive full session after they have already used part of a session
• Patrons are told to go directly to a free PC, but then are told to go to the signup station
• Computers no longer in use still appear in CybraryNet(tm) software
• Disappearing CybraryQ(tm) reservations
• Internet Explorer7 minimizes to the taskbar and cannot be restored
• Patrons are launching applications before CybraryN(tm) software starts
• The Windows clock is not accurate on a workstation
• Windows security buttons will not remain grayed out
• The Setup File Location is not available when CybraryN(tm) software starts